Data Center
At Blue Hue Hosting we designed our data center to adhere to the strictest of standards. We provide our customers with a PCI compliant facility that includes all of the physical security, network redundancy and environmental safeguards you should expect in your hosting partner. In addition, our staff of over 150 employees offers you the technical expertise and experience you may need to implement, maintain and enhance your business critical Web sites and applications.
We've invested heavily to accomplish our goal - your peace of mind.
Facility Statistics and Security
- "Building within a Building" - 12" thick, concrete en-cased vault with rubber membrane roof located inside our concrete building
- 18" raised anti-static floor
- Isolated server build and staging area
- Restricted access to the server and control room
Internet Bandwidth
- Two 400 Mbps circuits, scalable to 1GB, to the Internet via Tier One Internet Service Providers
- Diverse physical and geographical routes to POPs (Point of Presence)
- Customer connectivity options include private data circuits, frame relay or VPN connections
Electrical Power
- Fully redundant A/B Power
- Service is comprised of 400 amps of power, three phased at 480 volts
- 2 - MGE Comet 150KVA Room Wide Uninterruptible Power Supply
- Converts municipal AC power provided by Benco to DC then back to AC
- Bank of 2x36 batteries
- KatoLite D600FRY4 600KVA, Kilowatt Diesel Generator
- Cycles up on notification from UPS monitor - eight seconds to full power
- 72 hour in-tank supply of diesel fuel on hand
- Generator tested monthly
Environmental Control System
- 2 - Liebert System Three room-wide cooling system
- 60 ton cooling capacity
- 360,000 BTU's (the rest of the building has 142 tons)
- Spare parts on hand
Fire Protection
- FireNet FM 200 Total Flood Dual Zone Fire Suppression System
- Flash Point reduced to 32°F using Hepta-Floural Propane in six seconds
- Personnel and equipment friendly - causes no harm to either
Storage Area Network (SAN)
- 44 Terabytes of storage
- Redundant Power
- Redundant Fibre Switches
- Redundant Network Paths
- Repository for databases, file storage, uploaded images, SNAPSHOTS
- Fibre Channel - iSCSI Channel
- Multiple Network Attached Storage (NAS) devices utilizing the SAN for scalability
Network Security & High Availability
- Multiple Access Control List Secure Routers
- IPS (Intrusion Prevention System) appliances in place
- Server Operating Systems- security patches applied and maintained through enterprise vulnerability management suite
- Multi-tiered Firewall Infrastructure
- Multiple Tape Robots
- Perform nightly back up of all programs and data files hosted
- Secure off-site tape storage
- Server redundancy options include:
- Content switches to support load balanced server farm
- RAID disk controllers
- Network options include:
- Redundant Production Network Switches
- Redundant Maintenance Network Switches
- Alpha and Beta testing:
- Thorough load testing in simulated live environment prior to installing applications in production
Centralized Monitoring, Notification and Resolution
- Alert monitoring and notification for building facilities - staffed call list
- Third Party Web Management Software
- Ping, URL, profile monitoring, alerting and reporting tools
- Customized scripts can be written to simulate a customer experience via web site
- Certified, trained technicians
- Microsoft Certified Systems Engineers
- Red Hat Linux Certified Systems Engineer
- Alerts sent to a primary pager and cell phones for all team members
- 24 x 365 support
- Incident tracking and logging
SUPPORT
Contact Info
Global Headquarters
Blue Hue
1985 Lookout Drive
North Mankato, MN 56003
Sales
877.233.0774
507.386.1845
Fax: 507.386.1891
bluehuehosting.com
info@bluehueinteractive.com
Client Support
800.453.2028
